 | I've been working in HelpDesk and desktop support for the past 4 years. The HelpDesk job was more of a customer support type of deal.
The other desktop support job was pretty basic as well.
I got a new job and everyday I get new challenging problems and I'm afraid the business is starting to notice I'm sort of clueless.
How can I learn the technical stuff I need to know in order to be a good tech?
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| Hi. I got a desktop support job that pays relatively well, but I'm terribly afraid of being let go sooner or later as I lack the skills. I've done helpdesk but that was more like password resets and easy stuff. I've also done lots of unboxing PCs and setting them up physically. But as far as desktop support I'm clueless.
I've tried to buy lots of books but those are bigger than Bibles, like at least 1000 pages each. By the time I read them I will already be out of the job.
The only resource that I've been finding helpful is professor messer's site.
Do you know of any other sites like this? Books terribly depress me. I can't concentrate on them.
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 | I'm currently working desktop support for a company which contracts out its techs. Where should I look to find a new job directly with a company? (I don't want to be contracted!) And please don't say monster.com. Something that would actually get my resume seen would be nice! I'm in the Los Angeles area if that helps. Thanks!
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 | I am a fresher in engineering and i have got a call from a firm regarding an opening as a desktop support engineer in accenture. wanted to know if this job can be considered as an technical job and can my experience in that job would be worth mentioning on the CV?
1 answer - Asked By: Abhishek S - 5/11/2010 |
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| I got a job as desktop support, I'm 50?nowledgeable about stuff, but the rest I'm clueless and afraid might be let go.
I've started with looking at Microsoft's Windows 7 certs and Office certifications, but I'm afraid these will become obsolete as time passes on.
Also, I've bought lots of books, but most are like 1200 pages long. I figure that by the time I'm an expert I will already be old.
I also debate whether I should just try to learn programming while I have this job if the effort to become a programmer will be the same as the effort to learn all the computer support tricks.
I don't know I'm confused.
What should I do?
Thanks!
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 | I do not have the slightest idea on how to find a legitimate telecommute support job. Has anyone ever had success at this?
1 answer - Asked By: Trenton - 5/24/2010 |
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 | I am looking for a job ,
I have a degree in electrical and computer engineering ,
Currently due to some circumstances I can't find any electrical / computer engineering jobs . With my credentials do you think I can get a job as a desktop support person ?
3 answers - Asked By: ThinkClearWater - 10/28/2007 |
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| Am completed Diploma in computer engineering and Hardware and network engineering. Now am studying BCA in dist edu and completed CCNA. Now am planning to do MCITP... Now am get desktop support engineer job from consultancy.. But the salary was not good. Which is best job network engineer or desktop support engineer? Getting Network engineer job is difficult ah? Please any one answer for my question...
I am having 3.2 years experience in hardware and networking..
1 answer - Asked By: saravanan - 5/10/2012 |
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| I am a bit tired of dealing with end users, and desktop support/help desk style jobs. I want to get into Information Security/Network Security. One of the senior member's of management recommended CISSP if I was serious. It looks very complicated, should I study anything else before going to CISSP. My experience is mostly IT Tech stuff basic A+ stuff really. Thanks.
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| Hi. I've heard about how both roles can be hellish.
Which one do you think it's worst, being level one helpdesk on the phone supporting a remote client (not internet provider, just a regular client)
or being the onsite desktop support person?
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| It's extremely hard to get a job in help desk/ desktop support. My ultimate goal is to become a network administrator. I have A+, degree in MIS, and plan to take Network + soon. No experience. Can you guys give me advice? How did you get started? What was the market like when you started? I know people who don't even have degree or certification, but I guess got in a good time and got a great job. I'm smarter than them, but no luck. I need support.
3 answers - Asked By: firestar.1981@ymail.com - 3/25/2009 |
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| I just completed myy B.E(comp sc). my aggregate is less .so for some time i plan to take up technical support job. will this work experience be counted?? will i be able to shift to networking job like systema adminstrator ?
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 | I'm interested in a desktop support or help desk entry level position. What other type of entry-level positions are there? What are some entry-level positions that require training?
2 answers - Asked By: ♥Peek-A-Boo♥ - 5/31/2008 |
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| Hi. I've worked as Desktop support and Helpdesk, but I'm tired of all the stress.
Are there any other jobs in IT that are entry level?
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| I have taken and qualified for a BTEC National Diploma in IT for IT Practitioners (Systems Support) in 2008, but as I still haven't been able to get a job within the IT Sector - I am now looking to gain more qualifications to make myself more worthy to employers.
I have been looking into the CompTIA A+ and N+ qualifications but I am unsure whether these would be worth it as people say they are easy and others say that they have done them instead of the BTEC, so I feel that I would just be doing the same things just to get another qualification of probably the same standard as I already have.
I have also been looking into the MCITP Certification for Windows 7 Desktop Support but I feel as if I did go for this it may not help as I don't really have the experience to back it up.
Also, I have looked into Cisco Certification as well.
At the moment I am just at a loss as with what I should do first. Especially when I already have the BTEC. I know it was in 2008 but they don't expire.
Thanks in advance.
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| Hi,
I am presently working as a desktop support engineer & i have a 1 year of exp in desktop support Now i am planning to change the domain and i got a offer from HP as SAP End user support. I just want to know how is the career in SAP End user support & growth in this profile.
Waiting for your valuable guidance,
2 answers - Asked By: sharankumar - 5/10/2010 |
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| I am currently seeking employment as a desktop support tech and came across a computer spt analyst technician sr position. I was wondering what the "spt" stood for? The job description matches of a desktop support position. What are the requirements of a computer spt analyst and etc... Any information would be greatly appreciated. Thank You.
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 | I am currently working as desktop support and I have been offered a job as server built technician in another company. I need some career advice. Is it a good move in terms of career advancement? I do hope to get out of technical support and into servers or network in the future.
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| I have a Master's degree in computer science. I've worked in the computer field for about 25 years overall.
From the mid-1980s to the mid-1990s I worked as a programmer, doing mostly C/C++ along with some assembly language. I also did some small amounts of other programming languages. In 1997 I was outsourced by the company I worked for, and I decided to go into business for myself. For the last 10 years I've done network support and installation, desktop support, and other computer related work as an independent contractor. I have only done a little bit of recreational programming.
If I wanted to return to being employed as a programmer again, what would be my best languages. I realize that C is still used, but I know that Java and C# are also very popular.
Which languages would I find it easiest to program in, and in which languages would I find it easiest to find a job in? Also, what types of programming would give the best pay?
Any other suggestions about doing this?
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| I am searching for a job consultant which provide free services in chandigarh and Mohali. And they deal in job related to I.T for example seo, ech Support,Desktop Support |
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