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What are the common problems encountered by call center agents in the Philippines?

I would like to know specifically about the conditions of female call center agents, especially mothers who work the graveyard shift but answers from anyone who has worked as a call center agent will also be greatly appreciated. Your answers will help me choose a focus for my sociology research. Thanks! ^^

Asked By: mimose26 - 6/23/2008
Best Answer - Chosen by Asker
Call centers Agents be it in India or Philippines face many common problem personal as well as Professional... More
Answered By: Amit - 6/25/2008
Additional Answers (7)
Stereotyping.
Answered By: soondalo - 6/23/2008
 
boredom
Answered By: Ω allan y - 6/23/2008
 
immorality abounds. I haven't worked as a call center agent but the trainors and others who have worked there confirmed that when I asked them for this unholy hour, as I've studied in occultism, have a profound effect on the biological conditions of females. Thus, the statements that "good girls" don't stay up late... More
Answered By: pharaoh_102 - 6/23/2008
 
ma-politika.-- alot of politicking going on. also, i'm not a mom, but i've had a lot of officemates who are moms who work during the night shift. they've always managed to make it work somehow. my sis-in law is a mom, but she takes the 430 and 5 am shifts.
Answered By: Beetlle - 6/23/2008
 
pagkakasakit
Answered By: CannotPass A - 6/23/2008
 
Call center agents = lots of nosebleed. Literally!
Answered By: ∞æ§V§æ∞ vandalhartz ஜ۩∩۩ஜ - 6/24/2008
 
The main fear of night shift which is notced is security of employees. Which is primary focus of BPO companies and all BPO companies operating at night came up with several security measures to counter the issues of security, especially to female employees. It is a normal practice for BPOs that operate at night to... More
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Answered By: Anju S - 6/27/2008
 
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