What are the common problems encountered by call center agents in the Philippines?

I would like to know specifically about the conditions of female call center agents, especially mothers who work the graveyard shift but answers from anyone who has worked as a call center agent will also be greatly appreciated. Your answers will help me choose a focus for my sociology research. Thanks! ^^

Asked By: mimose26 - 6/23/2008
Best Answer - Chosen by Asker
Call centers Agents be it in India or Philippines face many common problem personal as well as Professional... More
Answered By: Amit - 6/25/2008
Additional Answers (7)
Answered By: soondalo - 6/23/2008
Answered By: Ω allan y - 6/23/2008
immorality abounds. I haven't worked as a call center agent but the trainors and others who have worked there confirmed that when I asked them for this unholy hour, as I've studied in occultism, have a profound effect on the biological conditions of females. Thus, the statements that "good girls" don't stay up late... More
Answered By: pharaoh_102 - 6/23/2008
ma-politika.-- alot of politicking going on. also, i'm not a mom, but i've had a lot of officemates who are moms who work during the night shift. they've always managed to make it work somehow. my sis-in law is a mom, but she takes the 430 and 5 am shifts.
Answered By: Beetlle - 6/23/2008
Answered By: CannotPass A - 6/23/2008
Call center agents = lots of nosebleed. Literally!
Answered By: ∞æ§V§æ∞ vandalhartz ஜ۩∩۩ஜ - 6/24/2008
The main fear of night shift which is notced is security of employees. Which is primary focus of BPO companies and all BPO companies operating at night came up with several security measures to counter the issues of security, especially to female employees. It is a normal practice for BPOs that operate at night to... More
Answered By: Anju S - 6/27/2008
Sponsored results
Uber's Better. Make Up To $20/hr. Work Whenever & Get Paid Weekly!
No Suprises - BBB Rated A+. Great Service & an Affordable Price
Your future is calling. Time to join our Customer Service team.
Native Lync Contact Center Easy Fixed Fee Per User. Demo Now.

Other Career Questions

1 answers - Asked By: pengie - 10/29/2008
Can you give me ideas how your days in the office pass? What do you do and how you do it? Good? or Bad? So so?.. any script to share to give me a better idea how these call centers go?
5 answers - Asked By: pomme de terre - 8/23/2008
What types of skills does it take to be good at call center jobs?
2 answers - Asked By: James - 2/7/2012

Content is not owned or controlled by Monster. Any content concerns should be addressed with Yahoo!
Yahoo! Does not evaluate or guarantee the accuracy of any Yahoo! Answers content. Yahoo! Disclaimer.

Popular Call Center Agent Articles

Sales Career Advice Article Rating
Learn about sales careers and get advice on writing your sales resume, preparing for a sales interview, improving your job performance and more.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.1.40.24-320