 | Ok, so I graduated 3 years ago from college with a B.S. Computer Engineering, though right now I'm working as a Workforce specialist in a call center company, what job would be a better option which can also lead to better career growth, I don't mind if the pay's lower. Please help, I'm going to make life changing decisions this year for my new baby boy.
1 answer - Asked By: Y!«---»vi© - 12/31/2012 |
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 | MY husband has not shipped for AIT yet. He had to pick b/tween 92 A or 92 Y which is better. or a chill at the computer and shorter AIT school. thanks for all the responses
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 | Besides e-telecare, i've worked there before...
any customer service jobs or easy sales...
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 | 1 answer - Asked By: PADMA R - 1/17/2008 |
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| I'm really having a hard time finding a job. I'm not sure why employers aren't contacting me :(
I have about 4 years in expereince ( about 1 year of management)
Well, here it is
Jon smith
Erlanger KY, USA
Cell: +1-859-111-1111
E-mail:abc.def@outlook.com
OBJECTIVE
Obtain a position as a project manager/coordinator allowing me to utilize my administrative, organizational and problem-solving skills with a growing organization to mutually enhance growth of professional development and success.
WORK EXPERIENCE
ATS Jun 2012 – Apr 2013
Project Manager I: Managed projects development and staff in different divisions to achieve projects goals through practices of planning, executing and analyzing project-related tasks.
Duties, responsibilities and contributions to assigned projects include the following:
• Prepare and create project scopes, SWOT analysis reports and statements of work as assigned.
• Visit anticipated project sites and create assessments for necessary work.
• Analyze given scopes to assist engineers into reaching projects’ objectives.
• Examine and manage available resources relating to materials and manpower.
• Coordinate staff and arrange regular meetings.
• Inspect daily operations and quality of products used on premise.
• Implement solutions to resolve complex jobs relating to the project.
• Manage and ensure that operations are executed in accordance to project scope and SOW.
• Review and submit documents for projects deliverables/submittals and create schedules for subcontractors.
• Document all events occurred during project life cycle and submit reports to senior management.
Assigned Projects:
1- Conference Rooms IT/Multimedia Project
Duration: Jun 2012 – Dec 2012
2- Military Base Renovation Project
Duration: Aug 2012 – Aug 2013
AT&T / U-verse Division Oct 2011 – Feb 2012
Command Center Agent II: Applied knowledge to solve common and complex related issues to consumer’s services and devices. The position allowed for individual work at minimum supervision and within teams when necessary. Duties of the position included:
•Provide phone/virtual support to internal and external customers.
•Audit reports submitted by technicians and follow up with customers.
•Implement and updated solutions within workflow system (WFE system).
•Interact with IT department personnel to resolve common issues.
•Provide assistance to first level support agents.
•Maintain database and accounts for customers.
Cleve’s Connections May 2009 – Nov 2010
IT Specialist: Provided hands-on and virtual administration for all IT related topics and managed sales for all devices and services. This included consulting, providing solutions, and improving efficiency for small businesses in design and security areas. Tasks performed while working included:
• Resolve & close all open cases submitted by staff or customers.
• Setup and manage user accounts through Active Directory.
• Monitor network activities and logs and report system bugs, downtimes or crashes.
• On-site maintenance and installation of network equipment and computer hardware/software.
• Perform system setup operations and data backups as requested.
• Create case analysis and audit reports given by technicians.
• On-call support 24/7.
EDUCATION
• Devry University, Cincinnati OH
Bachelor in Management
Graduation: 2012
• Cincinnati State, Cincinnati OH
Associate in Network Administration
Graduation: Transfer 2010
To Andy:
What does my Devry have to do with anything?
for profit school?
I'm not sure what college you graduated from, but in the real world experience weights more than a piece of paper stating you've completed few written assignments and imaginary projects.
SMH!
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| I've just recently started working for a new call center and it's been difficult adjusting because of the work culture that our team leaders show. This is how difficult they are:
1. We get tons of calls everyday and when you go on aftercall work mode even for just a few seconds to breathe & rest your mouth, the nearest team leader would tell you to go auto-in a the loudest voice he/she can muster for the whole prod floor to hear.
2. We are highly discouraged to go on bathroom breaks during shifts even if its bioligically impossible to dictate ones bladder to go and p*e now even if it doesn't want to!
3. They tell us to hold our lunch breaks if there are more than 60 call waits. Plus, they tell us to log-in early if there are 4 call waits even if your shift is not supposed to start yet. You can always say no but expect to be given the cold shoulder later on and be branded as someone who's uncooperative.
4. They put you in a queue you're not trained for. So you end up supporting a product you don't know or know little about. If you complain about the insuffecient training and NOT the extra job, you're branded as the difficult member of the team.
With those things said, I know for a fact that comparing your present team leads with your previous ones is not really helping. I consider myself an assertive person however with how they tend to behave, it's hard to talk to them for fear of being humiliated or worse, backstabbed. With my team's bottled up frustrations, we ended up gossipping about them w/c isn't right and at the same time healthy. Just thinking about how we dissed the team leaders behind their backs leaves me feeling miserable and disgusted whenever I get home from work and alone.
Any ideas?
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| I am going to school in the summer and hope to start on my Microsoft Professional Certificate, and also eventually getting my LAN Specialist Certificate, do you think this will help me get an entry level position in the IT field as opposed to getting an associates? id like to be tech sup post.. Please give me your advice.. Thanks
Here are details.. LAN TECH CERT
This certificate prepares students for entry-level positions as a data communication specialist in the information technology profession. Common career titles include LAN specialist, LAN system administrator, LAN design specialist, LAN engineer, and many others. The LAN Technician certificate prepares students for rewarding careers at the forefront of the information technological revolution. Students will examine the installation, maintenance, repair, and design of local area networks. Students receive hands-on training in network operating systems, user administration, network security, and LAN switching and bridging design.
This program also helps students prepare for N+, CAN, MCP, and CCNA certification. Graduates of this program possess a wide range of product knowledge as well as hands-on experience in hardware and software installation and support. This program is intended to lead to employment. If you are considering transferring to a four-year college or university to obtain a bachelor's degree using the courses from this program, make an appointment with an academic advisor to review your options.
MICROSOFT CERT
This program is designed for individuals just beginning training to pursue a career in Microsoft LAN (local area network) management, as well as those already working in industry who need to upgrade their skills for on-the-job tasks, new supervisory responsibilities or career growth. This program is intended to lead to employment. If you are considering transferring to a four-year college or university to obtain a bachelor's degree using the courses from this program, make an appointment with an academic advisor to review your options.
Nature of the Work—This program prepares you for an entry-level position in the information technology field. Graduates of this program may administer, install, maintain and troubleshoot data communication systems. The program includes operating systems, server, directory, and TCP/IP Microsoft introduction and the integration of the Internet in the corporate enterprise network.
Job Related Titles—LAN Technician, Cisco service representative, Technical support specialist, Network or computer system administrator, Computer support specialists
I think I will work on the certificates, then once I can get in the door of an IT position, work towards my degree... Just want to get in the door so I can learn while working towards a Degree. Hoping Certificates can get me in the door though!
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| Hello
I am wanting to start up a web based company. Number of employees: 0. I will register the company as a Ltd. however, I may know all there is to know about this web based company, but I don't understand the laws.
I am unable to work due to a disability. I currently get help (money) from the state to live on. However, I was able to work for some time till it got too much and have a little put by. I am currently getting Disability living allowance and Income support. I do not work, but as I have a little bit of money put away, I would like to use this and start up a web business.
I know what I need to do, to sell the products, but I don't know the taxes, however this can be overcome with an accountant.
I need to know, if I start up this company, will I need to inform the job centre that I am doing this? I plan to put 100?ack into the company to make it expand, however I need every penny from the state, for example, I need specialist things made to help me get around. These are not cheep, they cost nearly £500 for 1 leg, I need 2, thats nearly £1,000, this is not including the other 4 areas where I need to spend big on.
However, this is just a start of my years ahead. I now say, enough is enough. I want to use the money I have saved up to start a business so I can look forward to a brighter future, but I can not lose the benefits... what is my best solution?
I have problems with the following, both big toes, ankle ligaments and tendons don't work, this means that I walk for a few meters and I fall over. If I stand still it feels like my knee is going to snap, this is due to weakening ligaments to the knees. However physio wanted me to force myself to walk like normal people do. I walk with my feet pointing either behind my, left leg pointing at 8 and the right leg pointing at 4 (yes, this is the easiest for me) I also walk with my legs pointing at 10 and 2. As the physio wanted me to walk with both feet pointing 12, this has caused more problems with my hips and now lower back. I spend most of my days in bed as I can not move due to too much pain.
This is why I want to set up a company now, so I have a future to look forward to, something I am good at... which this is perfect.
I am told this problem will be with me for life, unless I get 2 surgery options. These are 5-10 years away at the moment, as I am too young, I am in my lower 20's.
Please help...
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| I was set to student teach this coming fall... but due to a not so sudden change of heart.. i have decided to back out.
I do want to do something with children, just not teach them. I was thinking something with child psychology ... is there something that I can use all the classes I took for student teaching so I don't have to graduate way later? I was supposed to graduate this december... if I change my major Id like to try and be done by next may. I have already taken so many child education courses... maybe if i take a bunch of psych classes i can be done by then.
heres my question though, im not sure what jobs/careers that deal with children psych are called? If you have a helpful site with a list of jobs and job descriptions relating to children that would be perfect!! or maybe if you have personal experience. I just don't know what my options are!
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