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What are the things to prepare or expect for applying a job as a call center agent representative?

Regardless of the good english communication skills, what could be the possible questions and their respective answers? what type of exams would they gave you? what good answer for a final interview is a big chance to be in for the desired job?

Asked By: Eun Ae - 8/23/2009
Best Answer - Chosen by Asker
A lot of times they will ask you how you would deal with disgruntled customers & they will give you certain situations as examples. They will also ask primarily about your work availability & your strengths & weaknesses. A lot of them have you take a computer skills test, and a test that lets them see your skills at... More
Answered By: kjcamel - 8/23/2009
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