I have an interview with a company called Services Inc Staffing for a Human Resources Client Services Representative position, how to prepare?
I'm currently applying for a "Financial Services Representative" position and I am on my third and last interview. For this last interview I am writing up a market plan for my approach if I do obtain the job. So my question is for a ball park of what a first year ball park for the number of achievable clients would be.
I understand this is a hard number to guess, but how many clients could a good adviser get? How many could a bad adviser get?
Is there a given name for the kind of offer customer service representatives give to customers who are contemplating canceling their current service? (Such as offering a lower monthly rate or throwing in extras to discourage a customer from canceling a cable subscription.)
So I am a customer service representative for a marketing company, who has a major cell phone company as a client. Every day when me and 100+ other representatives come into work we are given 3 minutes to unlock the computers and pull up about 10 different things before we can start taking calls. The thing is, even our IT dept states, it takes at least 8 minutes to pull everything up and that's on a good day. Sometimes closer to 12-13 minutes. So at the minimum there are 100+ people spending 5 minutes a day, 5 days a week working off of the clock. Most people write it off as something they have to do to have the job, but i feel it's illegal as the time does add up to be significant. The marketing company that I work for says that they don't control the amount of time we have for "system log-in" that's set by the client. But at the same time, if we didn't have 10 year old computers with 512k ram, it would probably pull up in 3 minutes. My questions are: Is this legal? (I'm certain it's not) Who would be at fault? Marketing Company, Cell Phone Company, or Both? And what do I do to get this fixed without loosing my job? Thanks in advance.
Everyone in the building is aware of this issue. Even the site manager. It's not a new issue, it's been going on for at least a couple years now. Just got a little worse a few months back when they implemented a brand new custom made software. I've worked here for about a year with this issue but it's been going on much longer. Our site just says we can't change the 3 minutes, that's all that's given. Then they turn around and tell you that you can't be at your desk more than 5 minutes before your shift b/c its against labor laws. I don't think the company has enough funds to replace all of the computers and possibly servers or else they would have done so a long time ago.
I am a Commerce Graduate. I am working as a Technical Support Engineer in an IT company. I have 32 clients for which I resolve their issues related to the HRMS software.Clients report software related issues for which we have to co-ordinate with QA, Development, Sales and Definition Team, however I got this job since I was a Customer Service Representative with AOL (ISP-BPO).
I want to have a job where I have some clients reporting issues with software related to banking and finance, so that I can use my Technical, Managing Clients and Comerce skills.
I understand BASIC banking, basic computers. I want to know what profile/designation should I search for ?
It didnt say if it was seasonal or temporary, it just offered part time and full. My job there would be maintaining relationships with current clients and "other" services. Is this a good job? Is it boring? Do alot of people hate it? They are offering 25 to 50$ an hour. Thats why Im interested. If you can give me any HELPFUL additional information, I would greatly appreciate it.
I need some help with these recurring interview questions.
1. Why do you want to work with us?
2. Why do you think you would be a great Customer Service Representative?
3. (Main one) Describe a time when you had a problem with a customer and explain how you handled it. (If someone could make a good, brief story for me I would be very glad, all my experiences with customers have been pretty normal).
Actually i m appearing in an interview designated for client sevice manager .can someone tell me about important tips .i would be highly obliged.
I am applying for the position of Service and Sales Representative at one of the major banks. Does any one have any personal experiences of this or similar situations and would like to share? I was told that there would be a team excercise, a writing excercise and a role play. But details of personal story will be much more helpful! Thanks a lot!
The job description involves selling web site design and search engine optimization packages to local business owners. Once the client makes a purchase, it is up to the representative to maintain a relationship with them, ensuring they're satisfied with the services. Being able to upsell current clients is also required, as well as researching business' and implementing SEO for clients' website.
I am taking a degree and want to know what jobs i can get with all three degrees combined or separate on their own.
What job fields are there or are there any helpfull websites?
I went to college to become a financial adviser in financing/accounting but, every job opening I look at online says you must have experience like 3-4 years sometimes 5-10 but, how am I suppose to earn experience in the job field if there is no job that I can find that accepts someone without experience? Should I tell them ill work for less money until I get more experience? Will they hire me that way? Thanks.
You wouldn't hire someone who hasn't had any experience? Just cause I don't have experience doesn't mean i wouldn't be good at managing your money I mean after all that is what i went to college for so i'm sure i would know how to manage it.
I know that if I want to get a job with a management consulting firm like mckinsey, bain, bcg, ect. that I should be studying finance, but I was wondering if I could get a job with a marketing degree.
Please state source or experience with answer. Thanks!
The full question is:
What do you consider to be good customer service? Give a specific example of an occasion when you have provided exceptional customer service.
I've had no experience by the way, as in this is my first job, what could I put, the only experience i have is working in a library for 3 years, ( my school library).
My friend is disabled, and would like to work at home from online. She would like to work 15-20 hours a week, and make no more than $250 per month. I would like a legitimate online work at home service. I don't want to give her personal information out without knowing it's legitimate. I've looked up on Google, but I'm not sure which are legitimate. Please help, Thank-You. :-)
I'm a senior in college, in California, and I'm taking marketing classes from our local Regional Occupation Center. I'm also taking 2 AP classes. I'm thinking about going to a community college, and then transferring somewhere else. I'm wondering, what is it like to be a sales representative? Is it hard in college? What would I major in/what classes would I take? Is it easy to get a job in this field, or would there be a lot of competition? Anything else I would greatly appreciate!
My experience includes 9yrs working for a large drug company as a client facing representative. this is a mid management level position. I do not have a degree but I've got tons of customer service experience and right now i'm making 43per year. i want to stay home so i can be home with my kids. I'd like to stay in the medical field if possible. thanks
I am interested in a full-time customer service representative position with TD Canada Trust where I can obtain knowledge and gain experience in the field of finance while providing strong customer satisfaction.
I'm planning on moving in with a few friends of mine down by the Country Club Plaza, and I'm looking for a job down there. I'm 17, and done with high school. I'd like to work in a clothing store if possible, and I'd rather NOT work in fast food. But beggers can't be choosers, right?
Anyway, anywhere you can think of I can apply?