Customer Service Clerk Job Questions & Answers

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I have been looking for jobs full time. I have just finished Diploma of Administration in Business. Therefore, i need to look for Receptionists and customer services or clerk jobs. Unfortunately, i have no idea to know which industry might need receptionists.
3 answers - Asked By: kaly - 12/6/2006
I want to get some kind of customer service or data info. clerk job working at home but before I apply I want to know what I need to know about using a computer....I used to work at home years ago selling auto/home insurance & I loved it & want to get back to work talking to people all day but I am not sure what I need to learn or even where to apply. thank you.
4 answers - Asked By: Power - 12/29/2008
I've worked several customer service jobs, usually you're not trained very well, its mostly sink or swim, and there is an extremely high turnover rate. Jobs that are valued in society usually do pay more. Why do companies insist that customer service is important but pay poorly for these positions?
1 answer - Asked By: - 4/9/2012
I graduated in 2010 and I have under a year of experience working for two office jobs since then. I am making a horrible wage with $8 an hour. However I am considering a customer service representative at a local airport that makes more and overtime. I am wanting to do something big sometime in the future that I can make more money. I am also considering the fact that if I my mom dies, then I am left with nothing. So should I stay there or move on to CSR?
2 answers - Asked By: greeneyeslady - 9/8/2011
I have previous experience in retail and i was wondering which job you guys think is better.. a teller, or a retail customer service clerk?
1 answer - Asked By: Lololol - 10/2/2010
I used to have a job at Safeway back in 2003-2004, and I was wondering whether the courtesy clerks were still required to do janitorial type work, such as sweeping floors and occasionally plunging toilets? Honestly, I think that's more of a janitor's job and not for someone who's there to provide customer service. Even though courtesy clerks do provide customer service, it's more of a face to face kind of thing. Problem solving to help someone find something or answer a question.
1 answer - Asked By: magnetite - 2/14/2010
I see many human jobs are being replaced by technology, such as bank tellers, grocery store clerks, and customer service representatives. What other jobs have been taken away from humans by machines and computers?
2 answers - Asked By: Lord of Chaos - 11/6/2007
I'm a data entry clerk and I make good money. I'm dealing with a change in management where the new manager is trying to push me into doing customer service which I can't stand doing. I quit my last job because I didn't want to be a customer service rep. Everyone knows that no matter what company you're at. The customer service department is always the bottom of the totem poll.
1 answer - Asked By: Kickboxer48 - 3/5/2012
I'm wondering what to call my job on a resume. I'm a cashier in various shops at a park. I work at the till, do some cleaning, provide customer service, and close out the shop at the end of the day. That wouldn't be a sales associate would it? Would it be more appropriate to say 'retail clerk'? What are the definitions of these terms? Thanks!
2 answers - Asked By: twasbrillig - 8/12/2008
I know most will be nurse/teachers, but all i want to know what is the status of the best job offer in Saudi Arabia for women.what about buisness administration or a front desk clerk, or customer service.what about certified nurse asistant?? or any other job that is best for women and highly paid.
4 answers - Asked By: dreamy - 7/8/2009
I am new at all of this...i had worked the same customer service clerk job at a grocery store for years to put myself through school, and now i am faced with interviewing in the professional world. i have an interview on monday for a receptionist/office assistant position. help me out if u can with pointers and advice
6 answers - Asked By: pinkcat613 - 7/19/2006
I'm 16 and applying for a job at Walgreen's. The positions available are service clerk, cosmetics, and pharmacy, so the only option I really have is service clerk. I'm not exactly sure what it does. Please help!
3 answers - Asked By: Monica - 7/5/2009
I am not happy working my current job in a factory. I would love some ideas for different types of jobs that would make use of my current skills and education. Please pass along any resources you might have in relation to these jobs. I have worked as a cashier, customer service rep, wood worker and hotel desk clerk. I have a Supervisory Mangement Certificate and have taken some computer and accounting courses. I have also raised animals all my life and worked on a dairy farm. I also enjoy four wheeling, snowblading and generally being outdoors. Maybe there is a job that allows me to four wheel all the time haha! Thank you!
3 answers - Asked By: Kel K - 7/28/2006
I am looking for a job this summer and looking for some suggestions. I rather not work at fast food or grocery stores, and I don't want to be a clerk. I am looking for a job where you are moving as you work. Like stocking shelves or other things. I am afraid that I will not know where to send a customer if they ask me, so I rather not have a job with a lot of customer service. Please help. I have applied for toys r us bike assembler, and a stocking position, but haven't heard anything and its been a month.
4 answers - Asked By: Chris - 6/3/2010
There is a part time data entry position available at a medical office, and I would love the job. From what I have heard, the only requirement is 1 year in a customer service position, and I have been working in retail for about 3 years. What are some things I should include in my resume in order to get hired? Thanks.
2 answers - Asked By: shootingstar - 5/28/2010
How would you describe the perfect shopping and customer service experience?
2 answers - Asked By: Barthelemy - 9/28/2011
I want to work as an airline front desk clerk or agent. I have 3 years customer service experience (bartending), im getting my associates degree this semester, and I am trilingual.Am I qualified enough? If so then how do I go about getting a position? Thanks for any responses.
1 answer - Asked By: Vick - 10/12/2009
I am a part-time worker at a local grocery store chain as a customer service clerk/bookkeeper. I work full-time hours (35-40 hrs. a week) but get no benefits whatsoever. My problem is that the head bookkeeper makes the schedule for me and my associates (4 girls in total, including her), which a manager is really supposed to make. I feel she is unfairly making the schedule to cater to her and another associate; causing me to always be the closer on the weekends. I have not had a day off on the weekend in a few months. The head bookkeeper recently just had Friday, Saturday, and Sunday off in one weekend. I am planning to look into old schedules and make a note of all this. Since when do jobs allow full-time employees to pick their own schedule? I have had managers tell people, myself included, that even though we are part-time, we cannot have certain days off. Is it just me, or are things ass-backwards here? Do I have a legit reason to bring this up?
9 answers - Asked By: Tears Dry On Their Own - 6/4/2007
I am trying to get into pharmaceutical sales and want to know the best way to do this. I have no direct experience in pharmaceutical sales however I do have 3 years of outside sales experience plus 15+ years of direct customer service. I have a BS in Social Science with a minor in Gerontology. I have medical terminology and had started out working on my nursing degree before changing majors. I have worked as an executive administrative assistant, accounting clerk and HR assistant up until the last three years and want a new career path. And before it is suggested that I have to be somewhat attractive, I modeled in high school and college. So with all of this said...Any suggestions or leads? Any and all help is greatly appreicated! Thanks in advance!
2 answers - Asked By: ByGod'sGraceWe'reSaved - 1/29/2007
I am Accounts Receivable/Payable Clerk and I'm also customer service manager. What should I put to make my job title short on my business card so that it's not too long?
2 answers - Asked By: Jeanette - 6/28/2012
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Customer Service Career Tools

Customer Service Clerk

Salaries

$16,640.00 - $37,440.00
Typical Salary for Customer Service Clerk
(683 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
29.4%
High School
24.7%
Bachelor's
22.4%
Associates
12.8%
Certification
4.1%
Some High School Coursework
2.7%
(514 Respondents)
Source: Monster.com Careerbenchmarking Tool

Customer Service Clerk

Serves customers by processing customer complaints, orders and deliveries; inputs information into databases; assists with resolution of customer service concerns as needed.
Rate of Growth
15.50 %
Size of Industry in 2006:
2,187,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Customer Focus
Customer Service
General Math Skills
Informing Others

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