Customer Services Job Questions & Answers

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Which site would you recommend for to find customer service jobs in Toronto, or any cities in Ontario.
1 answer - Asked By: - 5/17/2010
Hello, I heard that you may have health issues dealing with all the stress from a customer service job. I've been stressing out lately dealing with most difficult and angry customers, however its a job and it gives me a paycheck. I want to punch some of the nasty customers. How would I handle this? What do you guys do? I work in Retail Customer Service and the customers here LIE THROUGH THERE TEETH along with being pushy and rude. I just want to put them in there place. I should smile more =).
4 answers - Asked By: Basic - 9/15/2009
I want to apply for an AT&T customer service job & there's two..for example: AT&T Customer Service Representative I AT&T Customer Service Representative II whats the difference? They dont really explain it.. any advice would help! Thanks!
2 answers - Asked By: ♥♫♪╔═══╗ ♪ ║███║ ♫ ║ (●) ♫ ╚═══╝♪♪ - 8/18/2010
I am from Jacksonville, Florida and I am interested in an honest work at home customer service job.
1 answer - Asked By: mantrucker72 - 11/27/2010
I realise this sounds like a stupid question, but - I want to find a basic customer service job for the summer, preferably somewhere like Tesco, Argos, Asda, Boots etc. But none of these big chains seem to actually advertise customer service roles online - their websites just have management or head office roles! So how can I find out about these jobs? Do I need to go in and ask if they're hiring? Or do chains like these do all their 'low level' recruitment through employment agencies? Thanks!
3 answers - Asked By: JB - 4/28/2010
Granted it is to save costs, but rather customer services jobs where it requires you to speak fluent English to customers rather service jobs that do not require English. Especially Dell, where i have heard nothing but complaints about the customer service when you have to repeat something ten times or a whole lot of mis-communication. Yes, I know to save money and people will work for cheaper, but how much is a customer service job here in the states? I have seen people do telemarketing for close to minimum wage. You can't tell me that people in India are working for less than that? I have heard a lot of them are college educated. Doesn't make sense.
5 answers - Asked By: PJ - 10/30/2006
People with terrible breath should NOT be allowed customer service jobs. If ANYTHING, it's a disservice to the customer!
10 answers - Asked By: Veronica - 11/1/2008
How much does a Bilingual Customer Service Job pay at Perot Systems?
1 answer - Asked By: thomas r - 9/8/2008
I've had several jobs in the past though none of them have really involved dealing directly with the public, but now I'm looking for a new job and as I look through the newspapers and the various job internet sites, I see that about 99?f the jobs out there are customer service jobs. Do you think someone like me who has little to no customer service experience would be wasting their time applying to any of these jobs?
5 answers - Asked By: Tony - 4/12/2010
A friend of mine would like to work from home in a customer service job. Are there any jobs out there that are legitimate? Thanks.
1 answer - Asked By: artbygem - 11/6/2008
I used to do physical labor at a warehouse and was payed about $9.00/hr and I used to work hard all day carrying heavy things without much rest and there is no air conditioning in the warehouse so during the summer you have to work at over 100 degrees of heat. Recently I found a customer service job and they pay me $18.00/hr, double what I used to earn at the warehouse, and all I do is sit on my butt all day talking to people (customers) over the phone in an air conditioned office, most of the time there aren't even any calls coming in and we are aloud to just browse the internet and chat on AIM and Yahoo while there are no calls coming in. What is the reason for this? Why would anyone want to do hard exhausting physical work for such pathetic pay when they can earn twice as much in customer service jobs? And why do companies pay you so much more just to sit on your butt and talk to people, while the people who are really working hard in warehouses get payed so little?
3 answers - Asked By: jeff o - 9/4/2007
The pay for the customer service job is 11 an hour, the pay for the corrections officer job is 31,000 in Wyoming. I heard the cost of living is kind of high there. What's better?
4 answers - Asked By: Barracuda - 9/25/2008
I work in a customer service job and there's a lot of stress, especially lately. Does anyone have suggestions how to handle the stress in customer service to keep from losing it
10 answers - Asked By: Zat - 5/9/2009
I really excell in Customer Service jobs, and am eager to find an at home position. Your help would really be appreciated.
7 answers - Asked By: demetercat2003 - 7/4/2008
Im going to apply for a Customer service job and I have to answer a Selection key Criteria question Broad knowledge of employer and industry requirements ? can someone give me a example how i can answer this question
1 answer - Asked By: Sarah - 7/25/2011
I need a job, I have a toddler and got laid off work and I dont qualify to collect. I wasn't working for that long there. So I need a customer service job or call center one does anybody know of anything in this great depression city lol Ps I am bilingual english and spanish
1 answer - Asked By: nana - 9/22/2009
I had originally applied for cashier, but I got a customer service desk job instead (this is at a Krogers store). It sounds pretty interesting, you develop pictures, sell tickets, make keys etc. Has anyone had a job like this? Any tips or experiences you have had? Thanks!
1 answer - Asked By: royale_inliner - 11/9/2010
Are there any legal Companies that want to hire employee's to work at home doing Customer Service jobs? Most companies, or should I say most fake companies that advertise for these positions are scams, and just advertise to get ones personal information. Can some one help me! I am really looking for a Legal Position to work from my home.
3 answers - Asked By: casey - 12/14/2011
I've worked several customer service jobs, usually you're not trained very well, its mostly sink or swim, and there is an extremely high turnover rate. Jobs that are valued in society usually do pay more. Why do companies insist that customer service is important but pay poorly for these positions?
1 answer - Asked By: - 4/9/2012
I have small children and do not have a quiet workplace to work customer service jobs so I need something other than that. Your responses are appreciated.
2 answers - Asked By: atf08 - 1/11/2009
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4008 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33.1%
Bachelor's
25.1%
High School
20.2%
Associates
11.8%
Master's
2.9%
Certification
2.9%
Vocational
2.3%
(3327 Respondents)
Source: Monster.com Careerbenchmarking Tool

Customer Service Representative

Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
15.50 %
Size of Industry in 2006:
2,187,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active listening
Analyzing Information
Customer Focus
Customer Service

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