I am applying for the Sales Support Representative position at AT&T. The HR manager asked if I would like to visit the store that I might be working at and spend a few hours learning what the job is like.
The position will involve mostly inventory, back-of-the-store work with some aspects of customer service. Has anyone worked in this position before and could you recommend several questions to ask the manager while I'm there? Thanks
I have both positions available in my area and was wondering if anyone knew the difference between being a "full-time sales support representative" and a "retail sales consultant." Are both sales positions? Are both base+commission?
How much does a Bilingual Customer Service Job pay at Perot Systems?
Can someone whom work at any of these companies tell me if any Customer Support Representative is able to work from home? I'm able to work from home and use the chat customer support system? If so, how do you apply for the jobs to work from home?
I just had the worst experience ever with an agent over the phone, he was so rude! I called the customer service # to ask where I can submit a complaint, but they were not very helpful either. Is there any way that I can make my voice be heard in their corporate office?
What are the different jobs that are available in airlines? i am not really interested in being a pilot or an air hostess.Any other line of work besides these two?And also please state the academic qualifications.
Let start off by saying that the service we offer is crappy, and my boss puts out false advertising. I work for a company that "helps" people find jobs at the airlines. However, the way we advertise our services makes it seem as though we are offering them a job. Desparate people looking for a job pay $100 and are led to believe they are guranteed a job at the airlines. Then when registered customers get transferred to our department, and we tell then the steps they need to take, many of them are dumbfounded or p****d because they thought they were interviewing with a job when they really just spoke to someone in our sales rep dept. Our boss just writes this off and basically tells us to sugarcoat everything and make it seem as though we are really offering great service when we are not. We have to be especially careful as to what we say and to so that a customer does not catch on and get irate. Many, many customers call asking for their money back which means that my boss geta even more upset when we supposedly "provoke" a customer into asking for their money back. Today, I got a complaint because a customer who paid for our services went to the airline website we refered them to, only to find the airlines did not have many job positions open. He was not happy, however, I attempted to assuade him by refering him to other job openings that I personally researched online. I also put together a decent resume.
*For those of you who are puzzled, no, we are not a job agency. All we do is research job openings online, give the customers a template resume, give them some information to read, refer them to websites where they can apply for an airline job and tell them to wait 4 weeks for an interview (which may never come, even though we lie and say its guarenteed) all for the good ole price of $95 .*
Well the customer was not happy. The positions I refered him to he was not really qualified for and he was wondering what he paid $95 for, because he thought he was guranteed a job. I didnt think there was anything else I could have done, because there were not many airline openings, I did what I could. But my boss was upset and gave me a long speech. This basically boiled down to me not sugarcoating my words and telling the customer to wait 4 weeks for the airlines to call him about a job opening that was not available.
And of course, we always get the customers who contact your supervisor and tell them you said such and such, when that is really not the case. Unfortunately, we are a small company so we don't have recorded phone conversations to save our a**.
I am not planning on working for this job long term, but this is something that pays the bills for now. How do I cope with working for a customer that offers crappy/scam services?
Does Technical Support Representative refers to the agent? The one who answer calls on the line for technical problems? or not all TSR's job is the same on my description?
I have a full time job now and would like to have a part time at home job to make some extra money. So any information that you would have would be greatly appreciated thanks.
How can I fix up my career objection on my resume for a retail job?
My ambition is to develop a career in the Retail Industry, where I can utilise the skills I have gained through undertaking the Certificate III in Retail Operations and as a waitress and volunteer. I would like to join a company where there are opportunities to succeed based upon hard work, enthusiasm passion loyalty and commitment.
should i say retail footwear industry instead of retail industry since im applying at a shoe shop?
I am learning various Microsoft programs on my own. Each certification exam costs money. Which would be the most valuable certification for a person who is entry level in the tech world? I have over 15 years of customer service and sales.
This time-old rant have been heard across the four corners of the globe and I wonder what really makes people think that outsourcing is to be blamed fpr millions who are jobless right now. Is there a proof to support this claim?
Jobs: Distributors at various locations including truck drivers, factory producers, factory managers, branch managers, sales representatives, salesmen, customer support, secretaries, engineers producing cheaper means of production and experimenting on how to better product, public ads section, public advisor/relations, shareholders.
In the Web/Software/Systems development world, what is the difference between a product manager, a business analyst, and a end-user representative? It seems they are all different names for the same position, but maybe not.
Ok, I have made some mistakes financially and I have about $9500 in credit card debt. I have a full time job but with the necessities I don't have much left over to pay off my credit cards. ($44 payment and $37 of it goes to interest). I need some legitimate work that I can do from home. I want to be debt free. I'm a single mom. Please help.
Currently I'm attending college and trying do earn my AS in pilot training, but its rather expensive and I found out I'm a couple of classes away from being able to receive my airport management certification. So I guess my main question would be, will that aid me in finding a new job at an airport?
I teach English in Moscow at a small software firm where one of my students works in support (mainly answering questions about their software). When we covered the question "What do you do for a living?" He answered "I'm a supporter" which sounds wrong, but I can't think of what the correct job title would be.
Back in the 1970s a famous politician once declared "By 2010 we will have a 3 day week, because machines will do many of the jobs humans do today" (I can't remember who it was).
The second part of the prediction has more or less come true. Technological progress, automation and the IT revolution has meant that less labor is required to make stuff. In the 1970s a factory with 1000 workers had a lower output than a factory with 100 workers does today. Even service jobs are slowly being replaced by machines. My local supermarket, for example, has introduced self-service check-out tills and fired half of the staff.
But what about the first part of the prediction? If it takes less and less people to make more and more stuff, why do people need to work ever longer hours? It doesn't add up. What are all these people actually DOING in their job, if machines do most of the work anyhow? Could it be that most "service economy" jobs just move wealth from A to B, rather than actually create it?
Not jobs that have enough workers, not jobs that can be replaced by automation or outsourcing. Not jobs that are deadly (e.g. radiation). Thanks.
We live in Greensboro, North Carolina. He needs a job bad!!! He does not have any parents so he has to support himself. Any advice or if you know a job in this area please let me know. Also, please be nice. We are going threw a hard time!