 | Hi, Im writting my CV for the 1st time from scratch! And i want to apply to a customer service advisor job, are there any websites that have example customer service CV's that i can look at? Please post links if you know of any thanks!
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 | Just started a new job as an Service Advisor for MB, was curious about the average monthly take home.
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 | I really want to work in a dealership environment. I have had a passion for cars since I was a little kid. While I do not know everything about cars by heart, I can honestly say that I am a reasonably knowledgable person on the subject. What do you think? Do I have a chance of getting a job as a service advisor at a dealership?
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 | I've been in Automotive aftermarket aero design, and automotive story writing for the past 4 years, and I could have a job coming up, and I would be an Automotive Detailing Service Advisor for a Japanese car dealership.
What is involved in this? What is the pay? What do I have to do? I've never done any of this before...
1 answer - Asked By: SteveJDM - 5/26/2009 |
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 | I have some paperwork to fill out and a couple of tests to take tomorrow (what'll be on those?) and am curious what all a service advisor position entails. Any help would be awesome! Thanks!
1 answer - Asked By: Bert Murr - 10/19/2009 |
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 | I just got a job as a service adviser at a small repair shop. Care to help a newb out? :)
Also, what do you like most about them?
3 answers - Asked By: TOP GUESSER [labeled] - 11/1/2008 |
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 | Okay I have a job interview tomorrow for the role of Customer Service Advisor.... working from home doing inbound technical support. It sounds really silly but how exactly will that work? Will they give me some kind of call centre software for the laptop? What if I need to p*e and the phone rings? Will they record the calls? Help!
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 | I live in canada. i just was wondering what i need on my resume to obtain the position of a service advisor. Any courses or seminars?
1 answer - Asked By: mastroiannig35 - 2/3/2008 |
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 | This summer the vacation time will be about 3 weeks longer and our teacher pay will not last that long, even with the deffered payment plan we have. I am looking for a job that would pay at least $10-$15 an hour with regular hours. I have children in summer camp so I need to stick to their 7-6pm schedule. What are my options? I have experience in office work, data entry, service advisor for dealership as well as my teaching/private tutoring background.
Usually getting a summer school job here is very hard because schools hire their own teachers and not all school offer it. Yes the pay is very good ($29 in my case if I had the chance) but they only hire 2-3 teachers per school for the month of June. I didn't get any position because all were given to teachers from those specific schools.
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| I just started a new job as a service advisor at a dealership and I have zero experience in the automotive industry. I've been taking numerous training videos and tests but I find nothing is sinking in cause they're just so dry, and I feel I'm not learning what I'd like to with them. I know customer service, I have experience with that. What I want to know what the function of a drive train is, what the crankshaft looks like, what fluid retention is, stuff like that. How do I read a warranty manual? I haven't got a clue what to ask customers when they call in saying "My oil level keeps dropping", I don't know what to suggest when their engine light goes on. As the days go on I'm feeling more and more... dumb. I feel like all the questions I'm asking the other service advisors are silly questions that I should know by now. I've been at this position for about 10 days but I find myself often getting frustrated with my lack of knowledge. I think I'm the only new hire that doesn't have experience in the automotive industry. I know that a lot of this stuff just comes with experience, but I'd really like any book, video, something to jump start my knowledge. Please any help to boost my knowledge and confidence is greatly appreciated!!
thanks guys... unfortunately I have no internet at home and a limited data plan on my phone, I can watch some videos but can't spend countless hours on youtube... I just really wouldn't even know where to begin searching for the right info... anyone ever read "mechanics for dummies"? lol Oh and I don't drive... I know.. how in the hell did I land a job at a dealership of all places right? lol and p.s. I'm a girl... not sure I can use that excuse here anymore lol
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| I"m wondering how the comission works as far as warranty work and an actual customer pay service. I'm taking my car into the shop every month for different kinds of warranty work covered by the manufacturer and I'm just wondering if my service advisor is actually making good money on me or if i'm wasting his time
3 answers - Asked By: when and how - 11/19/2007 |
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| I am interested in knowing how a massage therapist's salary working in a up-market spa (a day spa or hotel resort spa) is paid. I know that in the UK it is a combination of basic hourly pay, commision on sales and gratuity. I would like to know if it is the same in the USA. I am also aware that some employment in the USA is entirely commision based like a car dealership service advisor but in the UK this job is salary and commision. Thanx.
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| My trade is Automotive/Motor Mechanic/Service
Adviser/Auto Technician with long years of job history. I'm 45 years old and would like to know any information about sponsors from Australia and how I can reach employers in Australia who are willing to give sponsorship for Work Visa 457 and willing to give me employment. Many thanks to all of you.
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| Hello,
I am 19 years old, currently work as a customer service advisor and have been working for almost 9 months. I like my job but it was always like a stepping stone into employment. Now I think I should consider a proper career. I have A-Levels in Biology, Chemistry and Psychology. I have considered progressing within the company but the company I work for is quite crap at that sort of stuff. So does anyone know if there's a better job available that would accept me with my qualifications.
Thank You
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| I worked for a bank, 3 months on contract doing data entry/general office work. Before this I've never worked in bank ever. I got a phone call asking me would i be interested in coming back to work for the bank in a temporary position. I said yes because i need the money. My job title is service advisor. I was told that the management of the bank was happy with me and the person i had to report to was happy with me in my previous position and gave my details to my new boss who contacted me. They know i don't have any experience what so ever but are happy enough to of given me the job and i'm really grateful.
I'm really nervous and worried because i've never done this type of job before and i've no banking background experience. What exactly does a service advisor do? Yes i know they advise customers on the services the bank has, what the bank has to offer, get the customer to set up an account or change accounts or deal with complaints over the phone, but what else? or is that it and nothing else really is required. I'm just wondering is there any maths involved, would i have to find out what a customers repayment will be on a loan and i'll have to figure it out.
I'm terrible with numbers, it's the only subject i was bad at in school. I don't want to come across in the job as being stupid. I want to prepare myself as best as possible. What exactly am i expected to do in this role? Thanks.
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| Is it normal for a General Manager not to speak with a customer if they have a complaint that can not be resolved by the service manager? I took my car to the dealership 3 times to have a problem fixed. The first 2 times they said it was fixed, the 3rd time they said nothing was wrong with my car. Plain logic told me that they were wrong so I took it to a different dealership and they fixed it right away. I went back to the dealership that screwed up and spoke to the service manager and he really didn't show that he cared or that he was sorry. He didn't seem surprised and he bad mouthed the service advisor at the dealership that did fix my car. I am not looking for freebies, I just want someone in charge to recognize that they screwed up big time, and to seem like they sincerly care. Will writting the general Manager do any good or am I just wasting my time?
When I have been at the dealership and asked to speak with the GM. He never seems to be there. I left my name and number with the receptionist and have not received a call
1 answer - Asked By: when and how - 9/30/2007 |
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| Hi, I am preparing myself for Santander telephone interview for a position of branch customer service adviser. The question I am not sure about is:
Give an example when you have had to manage a checkout with consistency at a pick time?
English is not my first language and I am not sure I understand the question in full.
If anyone had similar question please point me in a right direction as to how to build answer for it.
Thank you in advance.
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| Hi.
I have a job interview for a customer service role tomorrow and was wondering if anyone knew what kind of things they would be looking for in someone and what questions are likely to come up in the interview. i've never worked in this kind of role before, my previous experience is completely different in the fact that i was a production coordinator in a factory type of environment.
Thank you for looking.
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| I heard this from a service advisor at a Honda dealership hence my reluctance to believe him. So can anyone confirm if I should make sure my brake pads come from Honda.
I think I've heard it from someone before back in the day but I'm not sure.
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| I had another interview. The position is for a service advisor for a corporate auto repair company. The interview went great, we had a good back and forth. I'm 20, and had only had two jobs previous. I'm concerned about the clothes I wore to this interview, being designer jeans, button down short sleeve shirt, and a nike wind breaker. I thought it looked tight, but I don't know. What do you think YA ?
4 answers - Asked By: marseillais - 4/14/2011 |
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