Service Representative Job Questions & Answers

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I applied for a Police Service Representative job and its pays way more then i've ever earned what should I do to prepare for the video based customer service video test?
1 answer - Asked By: Tia - 1/7/2010
On some of the jobs I'm interested and believe I am qualified for it says bachelor's degree preferred. However, I don't have a bachelor's degree. It's a customer service representative job, which is what I do now. I've worked in customer service for 7 years so I know I have the experience and skill necessary but am not sure how to go around the bachelor's degree part of it so they'll at least consider me. Thanks in advance!
2 answers - Asked By: LW24 - 8/21/2012
I have a chance for a full time 8 hours a day five days a week job as a customer service representative for this pharmacy company in my area. I was just wondering what the job was like. Should I take it? I know it's basically answering phones and customer problems right? Possibly getting yelled at? Of course the yelling happens now with my current job. I work in a department store and have to deal with customers there.
1 answer - Asked By: Katherine - 3/10/2011
Hi all, So I'm feeling a bit discouraged. I've applied to 68 jobs thus far (beginning 2/1/13), mostly in the clinical research assistant/coordinator realm; I've also applied to a couple ambulatory services representative jobs and a couple non-profit jobs. So far, I've only heard back from one company (to say that I was not being asked for an interview). I'm graduating in May with a degree in Political Science, though I did spend some time at another university and I have extensive experience in the medical field (both via volunteering and internships). I have excellent grades (3.98 GPA at the major university I was at for about a year and a half) and a 3.6 GPA at my current university. I'm applying for jobs at all of my area's major research hospitals, which I'm sure has a little bit to do with why I haven't heard much yet -- I started applying in earnest within the past week or two. Given that I'm waiting to hear from major academic teaching hospitals, could I be waiting longer than average to see if my resume has been accepted for review/I'll get an interview? My ultimate goal is to pursue my Master's degree in Healthcare Administration (I was supposed to go to grad school this year for speech therapy, but I ended up needing major ankle surgery in November and thus will not be ready to move away from my surgeons/doctors or be on my feet virtually 24/7). I'm just getting nervous because, despite being qualified for a great deal of these jobs, I haven't heard anything back yet. How long does it usually take? This is my first "real" job outside of internships, so I'm not really sure what to expect. Also, I put my base salary requirement at 30k -- I've done some research on average salaries for the jobs I've applied to in my area, and the average salary is 32-34k. Should I try lowering my salary? Though, I'll admit, anything lower than 30k would be tough to live on where I am. Any advice is appreciated. Thanks!! Sorry, I should have made that clearer when stating about my GPA. Some of the applications actually require a particular GPA, writing sample, etc. But on the whole, yes, I'm aware that GPA doesn't really matter all that much and it is what I do for the company that counts.
4 answers - Asked By: - 3/1/2013
I want to apply for this customer service/marketing representative job, but I don't actually know what a marketing rep. does. Its it sales or do you go out into public selling things or what? Or do you answer phones? I mean what does a marketing rep do? Help me!!! Thanks!
2 answers - Asked By: Army Brat - 8/12/2010
My local Domino's Pizza is hiring people for Customer Service Representatives, and i read the job description, but i'd like more input. Anyone out there work as this poistion, or know someone who does? What are the main responsibilities of this job? Any feedback will help. By the way- i'm 17 years old with no job experience. Is this a good first job? Thanks.
1 answer - Asked By: Jenna Adkins - 6/28/2011
I graduated in 2010 and I have under a year of experience working for two office jobs since then. I am making a horrible wage with $8 an hour. However I am considering a customer service representative at a local airport that makes more and overtime. I am wanting to do something big sometime in the future that I can make more money. I am also considering the fact that if I my mom dies, then I am left with nothing. So should I stay there or move on to CSR?
2 answers - Asked By: greeneyeslady - 9/8/2011
I see many human jobs are being replaced by technology, such as bank tellers, grocery store clerks, and customer service representatives. What other jobs have been taken away from humans by machines and computers?
2 answers - Asked By: Lord of Chaos - 11/6/2007
I want to apply for an AT&T customer service job & there's two..for example: AT&T Customer Service Representative I AT&T Customer Service Representative II whats the difference? They dont really explain it.. any advice would help! Thanks!
2 answers - Asked By: ♥♫♪╔═══╗ ♪ ║███║ ♫ ║ (●) ♫ ╚═══╝♪♪ - 8/18/2010
A work at home Costumer Service Representative. And what are other jobs that you could work at home from? Websites would be great Thanks!
1 answer - Asked By: Nicole - 8/24/2009
I have seen many customer service rep jobs on Craigslist and I wanted to know if they are actually true and reliable and do you really make as much money as they say.Does anyone work as a customer service rep? How is it?
2 answers - Asked By: estefaniaaaa! - 9/24/2010
I'm planning to apply as a customer service representative at United Airlines. I just want to ask those who have worked or currently working as a customer service representative at United Airlines. How is your job? Any problems you have encountered? Are you happy or satisfied with your job?
2 answers - Asked By: sassygurl - 9/8/2006
I am new in Melbourne How long it will take to get myself a job.I have worked four years in New Zealand ministry as a customer services representative.
1 answer - Asked By: sally_p - 10/19/2008
I graduated from university last year and worked at a small company after, couldn't stand it because it was too far away from my house and there was no room for advancement, so I quit. My position was an Administrative Assistant, where I performed accounting duties and answered phones, that sort of thing. Right now I want to find a job at a bigger company, preferably a bank, but the only ones I seem to be qualified for are call centre jobs (the ones where you sit at a desk with a head piece all day), or customer service representative positions (the ones where you sit behind a counter all day and get yelled at by disgruntled customers). I would like to know from anyone who has any experience with these types of jobs whether if it is even worth applying to. I want to know if I stick it out is there any room for advancement within the company, what these jobs are really like, how much the pay is, etc.
2 answers - Asked By: Rosy - 1/14/2013
I am wondering what is needed to get the position as a cashier and customer service representative in Kohl's. Are their any tip on how to do the job good when if I get the job.
4 answers - Asked By: yolla - 6/21/2009
My dream job is to be a web agent or online customer service representative. I like customer service, but prefer to do it through chat rooms or email. I'm having a hard time finding openings in this field, although many companies offer this to their customers. Does anyone out there know of a job bank that focuses on jobs like this one?
2 answers - Asked By: unstr810d - 10/23/2008
I recently applied for a job at a local YMCA as a customer service representative. I have 5 years experience in that field. I retired from our local phone company, and am 55 years old. I also worked behind the desk, at another gym, for 2 years. Upon completion of interview, I asked that I be called either way upon their decision. They said they would call but never did. I have since seen that jobs have been filled by two young guys that probably haven't been out of school for 5 years. I truly feel that my age counted against me. Does anyone know the proper course of action I could possibly take?
8 answers - Asked By: gianinni - 2/25/2007
Which job role is higher?
2 answers - Asked By: Hawk - 1/16/2013
I do not think am good at dealing with the public at large. Can you all suggest ideas for a job for someone with this "handicap?" I have been a teacher, grocery store cashier, waitress, and customer service representative, (not in that order), but now I am burnt out on that kind of thing. I am very willing to go back to school, train, etc. I am looking for as many different answers as possible. Thanks!
1 answer - Asked By: Granolablonde - 11/21/2007
I'm planning on trying to get a job in Houston as a waiter or a customer service representative, but I've heard that in Houston people don't get hired because they don't speak spanish. Is that true? Will it be harder for me to get a job because I don't speak spanish?
12 answers - Asked By: MicK - 5/21/2009
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4008 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33.1%
Bachelor's
25.1%
High School
20.2%
Associates
11.8%
Master's
2.9%
Certification
2.9%
Vocational
2.3%
(3327 Respondents)
Source: Monster.com Careerbenchmarking Tool

Customer Service Representative

Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
15.50 %
Size of Industry in 2006:
2,187,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active listening
Analyzing Information
Customer Focus
Customer Service

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