Technical Support Specialist Job Questions & Answers

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I will apply for a Job as a Technical Support Specialist in a Particular Company. So I am planning to put a Hobbies & Interest in my Resume. I am fond of Coding, Spots and Interested in Business. Should I add more? Oh.. Can you site an Example about Affiliations also. Thanks!
2 answers - Asked By: Kenji Shen - 3/24/2013
I am going to accept voluntary redundancy from my firm where I have worked for 5 years as a technical support specialist - SQL server, in the UK. I have decided that I am ambitious and am prepared to take some risk in seeing whether I can move my career forward to IT manager, then on to IT director and higher. What book(s) could I read to help me achieve this ambition? What else can I do to help achieve this objective? Do an MBA perhaps? I am a graduate from a good UK university. Thanks Thank you Dave - very helpful. Any other answers?
2 answers - Asked By: Neil M - 5/5/2007
Do I need to go to a technical school for this or what do I need to do? Any of you a computee support specialist?
2 answers - Asked By: - 10/20/2012
Recovery mechanic, technical support specialist or shipwright... would like to know which one are you most likely to get posted abroad with (with the family to married quaters?) and could you give me some ideas of places we would be based at with each of these?
2 answers - Asked By: wellannoyed - 6/25/2010
I am not in favor of supporting outsourced technical support as it takes jobs away from the thousands of qualified Americans. I would like to buy my next wireless router from a company that uses ONLY American tech support specialist. Does anyone know specifically of such a company?
1 answer - Asked By: Sonny - 10/19/2009
Thought I would ask this again with more info. I haven't talked to a recruiter yet or taken any tests or anything but I was wondering what my chances of getting accepted into the Air Force OT program would be? I would probably go towards an IT secuirty/Networking job with my background. I am 23 years old and have a BA degree in Business Administration - Management Information Systems. I graduated school with 3.22 gpa but worked full time while in college. One thing that did hurt my GPA is that I took community college classes and had a better GPA there but it did not transfer to my 4 year school. I am not in the best shape right now, 6' 1" at 200lbs, but am going to start working on that now. Was at 190lbs before Christmas. During school I was a Student Manager at the dining hall I worked at and for the past 8 months I have worked as a Technical Support Specialist (dealing mainly with Microsoft SQL Server databases) for a small software company. This is something I really want to pursue but know it is competitive to get into
1 answer - Asked By: Bill - 2/18/2013
Tel: +447045713892 Fax: +448704795285 Ingoted: +448063439406 Date: 05/06/07 Ref: WG-HR/OE/CSE-908/2007 Attention: MANISH VISHWAKARMA, RE: NOTIFICATION OF EMPLOYMENT/ JOB ENGAGEMENT: 1.1 After verification and confirmation of details contained in your submitted Resume/CV, it is with great pleasure that we extend to you the offer to join the Western Geco Ltd in UK as (SENIOR ELECTRICAL ENGINEER) a total monthly wage of GBP 8,200.00 (Eight Thousand Two Hundred British Pounds Sterling) Only. You have been requested to join the Western Geco Ltd in the UK on JULY 23RD 2007. Western Geco Ltd shall arrange and pay for your flight ticket to join us in the UK for commencement of job in due time upon your compliance with the Western Geco Ltd/ British Expatriate Services paper works requirements. JOB STATUS: You shall be expected to enter into an initial job engagement contract with the Western Geco Ltd for a maximum duration of 365 days and can be converted/renewed to full-time service or otherwise upon your successful/satisfactory performance and preference. Where the Government of the EU/UK either by legislation or administrative pronouncement, provides for new and/or additional benefits, including increase in salaries or directs that such benefits should apply to private sector, the Western Geco Ltd and you shall meet to discuss the new measures. You shall be entitled to travel and relocation expenses plus travel/ contingencies allowances of GBP3, 200.00 that is excluded of relocation expenses and flight ticket prior to your job commencement as part of our service commitment/incentive to encourage our employees who have met our official statuary requirements. 1.2 YOU HAVE BEEN OFFERED THE POSITION SENIOR ELECTRICAL ENGINEER: As one of our Senior Electrical Engineers, you’ll provide specialist engineering technical support and advice in specifying appropriate maintenance, inspection and reliability activities. We’ll also require you to evaluate new systems and procedures and provide advice regarding application and support for their introduction. You’ll identify, share and apply best practices, both from within Shell Group and from external sources, and provide electrical engineering support for projects and plant changes, either managed locally or by the project department. You can expect to assist the ENG Team Leader Electrical Engineering and ENG Distribution Engineer in long term planning of the electrical infrastructure and management of the generation and distribution system, including protection coordination, system modelling and system studies. In addition to these tasks, you’ll also have the following tasks: Acting as contract holder of a number of site term contracts Estimating or providing input to estimating for plant changes and projects Providing input to the site standards and procedures, electrical safety rules, guidance notes, electrical permit to work system, etc. Designing support for projects across the whole of the site Providing discipline input to multi-discipline teams looking at specific site issues or problems. 1.3 Other employment benefits/entitlements include and not limited to: . Fully furnished accommodation (Family/Single housing) . Medical, Dental and Optical care for employee/family . Scholarship / Educational assistance . Mobility. . Relocation Expenses . Life/Health Insurance Policy implementations . Overtime Allowance benefits 1.7PARTY A shall pay to EMPLOYEE on satisfactory performance of the services stated in 1.1, the sum of ₤9,200 (Nine thousand two hundred pounds sterling) monthly basic salary, or equivalent depending on EMPLOYEE’S home country and currency preference. (a)PARTY A shall pay EMPLOYEE for the services rendered under this agreement by cheque presented on a monthly basis upon due presentation and receipt of undisputed Quality single or family housing shall be provided by SPDC or in the alternative the sum of ₤2,000.00 per month shall be paid to you as Housing Allowance. (b)The sum of ₤3,100.00 shall be paid to you for personal effects shipment and excess baggage allowance. (c)SPDC shall provide you access to some of the finest social and recreational facilities in the United Kingdom. (d) SPDC will provide the employee with comprehensive health care for the terms of contract and follow-on care for injuries suffered during the term of contract for employer and family. (e)The sum of ₤2330.00 per month shall be paid to you as Educational Assistance Benefit with family status contracts. (f)Complete meals for you as deemed appropriate. (g) ₤3.200.00 flat rate travel / entertainment allowance shall be paid by your employer for each international trip. Travel shall be by business / first class. However for the purpose of commencement, the cost of travel ticket shall be paid in addition to travel / entertainment allowance. Cost shall be substantiated and shall be the rate charged at the period / time of employees. Travel ticket including that of employees’ family only on employees’ early notification to employer and as shall be requested by employee. (h) Employee shall also be entitled to maximum security including members of the state security service in housing community. (I) the employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges: procurement of travel documents, immunization etc. Reimbursements shall be paid not more than five (5) working days from submission of report / and receipt as proof of payments. 1.4 CONTRACT ADMINISTRATION AND MANAGEMENT. 1.8 Serve as other wise specifically stated in a superseding document, the project administrator of PARTY A, shall maintain general administration and management of this contract on behalf of PARTY A and all correspondences relating or pertaining with this agreement should be made, forwarded, addressed to same. 1.9PARTY B / EMPLOYEE agree to indemnify PARTY A in respect of any third party claims arising from PARTY B’s performance of this contract. 2.0 This agreement shall not be assigned or transferred in part of whole by due to termination of same any party to this agreement without prior written consent of the other party, which consent shall not unreasonably be withheld. Notwithstanding any of the aforementioned obligations, terms and conditions neither party shall be deemed, considered in default of any of its obligations under this agreement as a result of “Force Majeure”, but if an interruption of performing the obligations under this agreement as a result of “Force Majeure’ condition for a period more than one month; PARTY A shall pay EMPLOYEE only 70?f the amount stated in paragraph 1.7 of this agreement as standby or agreement termination fee. PARTY A shall; in the event of default or non-compliance of PARTY B/EMPLOYEE with the terms and conditions of this agreement; in writing give notice to PARTY B / EMPLOYEE specifying the areas of default and PARTY B / EMPLOYEE shall upon receipt of the said notice have ten (10) calendar days to rectify to the satisfaction of PARTY A the said default. 1.5 WORK HOURS. The working hours shall be 40 hours working per week: Monday to Friday inclusive. Saturdays, Sundays and Gazettes public holidays shall be rest days. However, some employees’ who work on shift may have different work hours and rest days other than Saturdays and Sundays. 1.6 WEEKEND/ HOLIDAY DUTY ALLOWANCE: Where an employee is required to be on duty on Saturdays, Sundays and Gazette public holidays, he will be paid as follows: Total Performance: 9.0?for work done for 6hours and above Partial Performance: 4.5?for work done for 3 hours but not up to 6 hours Transport Allowance: GBP 30.00 per day worked Meal Allowance: GBP 40.00 per day worked 1.7 SHIFT ALLOWANCE: Western Geco Ltd shall pay shift allowance of GBP 45.00 only per shift to employees who work on shift either in the offices or fields. Presence Weekend (PW), this rule will apply to periods arising from delays in evacuating the field, location site or office according to the arrangements subsisting between the Western Geco Ltd and the Department in question. 1.8 VACATION: You shall be authorized Three (3) times paid vacation (Not exceeding 21 Working Days) each year, to be used at your discretion after duly informing and receiving approval from employer’s management. Employer will pay for travel expenses (i.e. flight tickets) and flat rate travel allowance of GBP2, 800.00. COMPASSIONATE LEAVE: In the event of death or serious illness of employees’ father, mother, wife husband or child, necessitating presence of staff, Western Geco Ltd shall grant compassionate leave with pay up to a maximum of 12 working days per year. INTERNATIONALIZATION OF EMPLOYEE: You shall be given the opportunity for international assignments within the group for the acquisition of experience and exposure to enhance your competence and not limited to job engagements as shall be required by the Western Geco Ltd as such you shall also be entitled to benefits on such issues. DISCIPLINE: You are expected to recognize the right of the Western 1.TERMINATION: In addition, the company reserves the right to terminate the employment of any staff who flagrantly or repeatedly fails to comply with the company’s code of conduct or commits an offence of a magnitude that the company considers him unsuitable to be in its employment. 2.SUMMARY DISMISSAL: In rare cases, an employee may be dismissed for the commission of a grave offence, in which case no notice is given. Such offences shall include inter-alias. a)Theft and fraud in connection with company’s business or property. Any staff found guilty or implicated in any of these offences may be liable to prosecution. b)Disclosure of confidential information of the company or its associate to a third party. c)Conviction and/or imprisonment for criminal offence. The Employee’s High Commission, Embassy/Consulate shall be given benefit of consultation in any case involving the dismissal of its citizens as such, Employee will also be given the chance of fair hearing and proper investigation prior to decisions conclusion. With compliance with the mobilization, advancement & reimbursement policies (MA&DP) of the Western Geco Ltd, you shall be required to incurred all initial expenses as a result of your documentation & paper work processes/procurement and would be reimbursed in not more than five (5) working days upon your submission of invoice receipt or proof of incurred expenses. This is for confirmation of readiness & seriousness of employee to join the Western Geco Ltd. team within the stipulated time frame and also based on previous occurrences experienced by our corporate management from expatriate services employees. NOTE: You would be required to personally bear the initial expenses as regards the processing, procurement and acquisition of your legal immigrant paper works as a sign of your readiness and seriousness to join our team here in the UK in due time and you shall be reimbursed incurred expenses by the Western Geco Ltd management prior to your resumption in not more than Five (5) working days from date of your acquisition of the legal permit documentation , if you do not find this term agreeable, then do not hesitate to furnish us with a letter of declination of your job engagement offer as soon as possible to enable us timely replacement on your position. Welcome to our family. Sincerely, Prof. Richard Don Lawrence Human Resources Manager, Western Geco Limited. Gatwick Airport RH6 0NZ, West Sussex, United Kingdom. MANAGING DIRECTOR MR. MICHAEL FISH AND ………………………………………… EMPLOYEE SIGNATURE & DATE
7 answers - Asked By: manish v - 6/12/2007
I am taking up computer science and am wondering if this will give me sufficient skills, such as web design, Computer Support Specialist skills and everything else? Or should I be studying another field for that?
2 answers - Asked By: Jibreel H - 7/26/2011
I want to know what all kinds of jobs I am able to get in computers. I am focusing on web technologies. I would really like to be able to help others. Are there any jobs involving computers that help people? How would I go about becoming a computer teacher? Please serious answers only.
1 answer - Asked By: Carmen F - 8/31/2011
I joined the Navy and they gave me the Operation Specialist as my job. I know what they do in the Navy and all, but I was wondering once I come out, what kind of job could I do in the real world with my training from the Navy?
4 answers - Asked By: Dan - 2/26/2009
I decided to change my major from COMPUTER INFORMATION SYSTEMS-AAS to COMPUTER INFORMATION SYSTEMS / USER SUPPORT - AAS at my college. I want a good paying job in the IT career field as one of three professions. I either want to become a Personal Computer Technician or an IT Security Specialist or an User Support Technician for a big company.
1 answer - Asked By: - 1/29/2010
What kind of job do you think that I could have with a major in journalism a minor in politics, and an emphasis in computer programming classes? I am very interested in all these areas and i like what I am doing, it's just that I'm not quite sure what I can do with them besides the obvious careers. Any help would be appreciated!!!
1 answer - Asked By: Danielle P - 5/6/2008
I just finished high school and I'm looking for a trade I could get into in a short period of time. What sort of jobs should I look into that make $20+. I live in CA and the job market is kind of lack luster. I don't have the money (or the grades) for a real collage. Anyone one know of a legitimate vocational school in the northern California area?
4 answers - Asked By: Kristin - 12/6/2010
My fiancé is planning on joining the army and these are the two jobs he's considering. I realize there may be sites that give information about each job but I would prefer to get my info directly from a soldier or army wife. :)
2 answers - Asked By: Amber - 12/11/2011
I am taking a degree and want to know what jobs i can get with all three degrees combined or separate on their own.
2 answers - Asked By: Nicole Marie - 10/23/2009
Want to technical support specialist job duties in an engineering industry.
1 answer - Asked By: Mark R - 8/12/2009
IN THE US , How long is your work hours per week as a programmer/IT manager or any other computer related job? Do you work on weekens? I want to know more about america and it's work hours.
3 answers - Asked By: Hello everyone - 8/5/2007
My boyfriend is 19 years old. He's applying for the technical school in january, so he's starting after the first semester. But he would like to make more than 50,000 annuallly. He would prefer to go to school for 2 years, but he said he would even do 4 if it would make him more money. help please. to the first person who answered-what are you talking about?
1 answer - Asked By: Skyla - 8/2/2008
I am wondering what a person does with this job, and what kind of salary is average ?
4 answers - Asked By: Zlaja17 - 7/23/2008
I am looking at either Army or Air Force. I am an ASCP licensed Medical Laboratory Technologist and got my bachelors degree in Medical Technology. Basically I am the person that runs all the blood, urine, tissue, microbiology, etc. tests on people. I am working in a civilian hospital right now but not planning to stay at this job and the idea of being a military officer is really growing on me. I am 36 (a little on the older side) but other than that, I'm single (I have a girlfriend but never been married), no kids, excellent health, and never had any legal, substance abuse, or credit issues. Who do you think would have the best program/opportunities for this medical job?
2 answers - Asked By: Mike - 5/8/2013
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IT Career Tools

Technical Support Specialist

Salaries

$26,400.00 - $63,700.00
Typical Salary for Technical Support Specialist
(1145 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.6%
Some College Coursework Completed
25%
Associates
19%
Master's
5.4%
High School
5.3%
Certification
5%
Vocational
3%
(928 Respondents)
Source: Monster.com Careerbenchmarking Tool

Technical Support Specialist

Maximizes computer system capabilities by studying technical applications; making recommendations.
Rate of Growth
0 %
Size of Industry in 2006:
N/A
Source: Bureau of Labor Statistics, May 2006

Related Skills

Customer Focus
Customer Service
Data Entry Skills
Data Processing

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