Please I have applied to so many jobs and I have such a hard time finding a job in my local area! I am a military wife that has just moved to Quantico, VA from Pennsylvania. I have so much experience more then what is on my resume. What is not on my resume is my bartending and retail experience! I am am fast learning multi-tasker!! I have excellent customer service and administrative skills including proficiency in Microsoft Word, Excel and the Internet as well as filing and phone experience that would be an asset to your company. In addition, I am an experienced billing manager. I am also a very motivated, reliable professional, who learns quickly and has the ability to work with diverse populations in fast paced environments, independently or within a team.
ANY JOB OFFERS Please contact me via phone(267-679-4665) or e-mail (firstname.lastname@example.org)!!! I am looking for about $10/hr Full-time!
I have placed my resume below PLEASE CONTACT ME ASAP!! I am an HONEST hard worker!!!
(I can send you my resume in a word doc.!!)
11022 Poynter Street
Quantico, Virginia 22134
Cell (267) 679-4665
To obtain a position where my excellent customer service and administrative skills can be utilized in a company with growth potential.
Summary of Qualifications
-Excellent customer service skills and able to effectively serve and work with diverse populations and ages including supervisors, colleagues, customers and vendors.
-Proficient in Microsoft Word, Power Point and the Internet.
-Exceptional organizational and administrative skills, with ability to set up and maintain confidential filing systems, answer single and multi-line telephones, and deliver messages promptly.
-Motivated and proactive with ability to work in fast paced environments independently or in a team.
-Proven marketing skills including product information, design and location.
-Over two (2) years experience accurately handling cash and balancing books.
Maui Wowi (Gourmet Coffee & Smoothies), Langhorne, PA (3/07-1/08)
-Responsible for the complete operation of the store, including reconciling daily cash and sales, and supervising staff.
-Provided excellent customer service at all times by greeting and assisting customers, and promptly and professionally responding to customer inquiries and complaints.
-Monitored sales activities to ensure that customers receive satisfactory service and quality goods and conducted marketing of store and products.
-Responsible to recruit, hire, train, supervise, evaluate, schedule and complete payroll for employees.
-Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
-Performed inventory of stock and reordered when inventory dropped to a specified level.
-Maintained records of purchases, sales, and requisitions. Examined products purchased for resale or received for storage to assess the condition of each product or item.
-Enforced safety, health, and security rules and maintained clean store at all times.
-Assisted in the performance of work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Wilco Electronics Inc. (Cable & Alarm Company), Fort Washington, PA (1/06-10/06)
-Verified accuracy of billing data and revised any errors.
-Operated typing, adding, calculating, and billing machines.
-Prepared itemized statements, bills, or invoices; and recorded amounts due for items purchased or services rendered.
-Reviewed documents such as purchase orders, sales tickets, charge slips, or records in order to compute fees and charges due.
-Performed data entry and bookkeeping work, including posting data and keeping other records concerning costs of goods and services and the shipment of goods.
-Maintained records of invoices and support documents.
-Counted daily cash and resolved discrepancies in accounting records.
-Typed billing documents, shipping labels, credit memorandums, and credit forms.
-Contacted customers in order to obtain or relay account information.
-Computed credit terms, discounts, shipment charges, and rates for goods and services in order to complete billing documents.
-Ordered office supplies.
McCafferty Auto Group (Hyundai/Suzuki Showroom) Langhorne, PA (8/05-12/05)
-Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages, scheduling appointments, and to hear and resolve issues/complaints from customers and public.
-Received payments and recorded receipts for services.
-Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
I am a middle aged man working in the retail industry. I could tell you how I got into this line of work. Part of it was because I left my last full time job to work for a small business that went under. Now I am trying to work my own business and working a second job to supplement my income. I also continue to look for a full time job.
One of the questions I am asked is "are there any opportunities to work there full time?" Its complicated. In order to apply for an opportunity within the company, I need a recommendation from a supervisor. I work there on call so my supervisor is the Human Resources Manager. He knows that I have been working closely over the holiday season with one particular department manager and told me to see her for the recommendation.
Only trouble is, that department manager is a jerk. She is nasty and mean. All of the sales people hate her.
Over the weekend, I had an incident with her in which she stepped on my foot, pinched me, and scratched me over a pricing issue with a customer.
It got me so angry I am debating whether to report the incident.
I had found out about a pending opportunity at another store owned by the company. But in order to apply for that job, I need a manager's recommendation, which would mean a recommendation from this department manager.
Performance wise, this manager has been riding me about my lack of performance. I am not bringing in enough company credit cards. My sales are slacking compared to my co-workers. Because I only work there on call, it is hard for me to get into the groove of selling and it is my first sales job.
The customers find that I am helpful and personable but what that means is that I am easily pushed over when it comes to pricing issues and customers take advantage of my good nature. The most successful sales persons in the store are able to turn the liking part into more sales and more credit applications done for them.
The store as a whole has been affected by petty office politics. Since working there for three years, I have seen five store managers come and go. When new store managers come on board, department managers are shuffled around to different departments. Several managers have been fired, transferred to jobs at other store locations within the company, or simply quit.
I have been shy to ask this department manager for a recommendation to apply for promotions from within the company. Now with the incident that happened over the weekend, I am letting this affect me.
When I go to job interviews elsewhere, I do not list that I am working on call at my present job. When I wasn't working at all I was asked "are you currently working?" Now I am asked "is this full time?" Its as if they are asking me to confirm what they already have taken steps to find out.
Unlike most companies, my store does not have a hiring freeze. There are opportunities but usually the jobs are filled by people who work at other stores and often the jobs are filled by people off the street who are friends of the managers. I suspect that the managers are using head hunters and getting paid to place these people. That's the rumor.
My college degree is in Communications. I thought that working in sales and getting sales experience might lead me to getting into management. Since getting my bachelor's degree, I have worked a series of office jobs doing clerical work and went back to school to get two master's degrees, including my MBA.
I make minimum wage and no commissions. If I was to do this full time, its not a job that I dreamed about getting when I was going to college, or even graduate school.
At this point, I am simply scouring the job sites like Monster and Indeed and applying for any job that is open to just about anyone and trying to convince the hiring manager that this particular job is what I have always wanted to do all of my life.
When I go for interviews, I arrive all dressed up in a suit and tie and usually interview with a hiring manager who is dressed in a tee shirt and jeans and we go into an office that smells like a garage.
When I am working in the store, I get through the days working there by cracking jokes. That's because most of the people I work with are constantly laughing at me.
For a while, I was living at home and trying to run my small business, trying to save money. But my stepfather convinced my mother to sell the family home and now I am living off of my savings in a one bedroom apartment. I am so poor at this point that I had to get my stepfather to cosign my lease.